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RIVON PARTNER APP · ACCOUNT PRIVACY
Account & Data Deletion

Rivon Partner App users can request deletion of their account and personal data associated with the app. Please follow the steps below to submit your request.

Rivon Partner App partner.rivon.in Brand of Remitverse Technologies Pvt. Ltd.

How to request deletion

To protect your account, we may verify that the request is being made by the account holder or an authorised representative.

01
Send your request Email us using the email address registered with your Rivon Partner App account whenever possible.
02
Include your account details Share your registered name, mobile number, email address and Partner ID, if available.
03
Identity verification We may contact you for reasonable verification before processing the deletion request.
04
Deletion is processed After verification, eligible account information will be deleted or anonymised, subject to information we are required or permitted to retain.

Data covered by your request

  • Partner App profile and account information.
  • Contact information such as name, email address and mobile number.
  • Profile details and information submitted through the Partner App.
  • App-related records that are not required for legal, accounting, security or dispute-resolution purposes.
Deleting your account may permanently remove access to the Rivon Partner App and associated partner features. This action may not be reversible after the request has been completed.
SUBMIT A DELETION REQUEST

Request account deletion

Send an email with the subject “Rivon Partner App – Account Deletion Request” and include the details needed to identify your account.

REQUESTS CAN BE SENT TO solar@rivon.in
Send Deletion Request →
Please do not send passwords, OTPs or other authentication credentials by email.

Information that may need to be retained

Certain records may need to be retained for a limited period where required or permitted for legal compliance, accounting, taxation, fraud prevention, security, audit, contractual obligations, dispute resolution or enforcement of rights. Where appropriate, information may be restricted, archived or anonymised instead of remaining available for normal account use.

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